{"id":202,"date":"2018-06-11T11:11:19","date_gmt":"2018-06-11T17:11:19","guid":{"rendered":"https:\/\/www.insuringky.com\/blog\/?p=202"},"modified":"2018-07-16T07:10:24","modified_gmt":"2018-07-16T13:10:24","slug":"meet-your-truepoint-customer-service-team","status":"publish","type":"post","link":"https:\/\/www.insuringky.com\/blog\/meet-your-truepoint-customer-service-team\/","title":{"rendered":"Meet Your TruePoint Customer Service Team"},"content":{"rendered":"<p style=\"text-align: center;\">http:\/\/www.insuringky.com<\/p>\n<p><strong>\u00a0Welcome to\u00a0<\/strong><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-145\" style=\"font-weight: bold;\" src=\"https:\/\/www.insuringky.com\/blog\/wp-content\/uploads\/2018\/04\/2012-TIG-Logo-Highest-Quality-Transparent2-300x71.png\" alt=\"Truepoint insurance. We are insuringky.com\" width=\"300\" height=\"71\" srcset=\"https:\/\/www.insuringky.com\/blog\/wp-content\/uploads\/2018\/04\/2012-TIG-Logo-Highest-Quality-Transparent2-300x71.png 300w, https:\/\/www.insuringky.com\/blog\/wp-content\/uploads\/2018\/04\/2012-TIG-Logo-Highest-Quality-Transparent2-768x181.png 768w, https:\/\/www.insuringky.com\/blog\/wp-content\/uploads\/2018\/04\/2012-TIG-Logo-Highest-Quality-Transparent2.png 865w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Thank you for choosing us for your insurance needs! It is our commitment to provide our clients with quality insurance products at a great price, and we are so pleased to have you as a new customer! As you may have already discovered, we offer real-time quotes on our website, payments over the phone, <em>and<\/em> E-signature options for most documents. <strong><em>Did you know you can also print ID Cards directly from our website?<\/em><\/strong> Of course, we always enjoy meeting and seeing our customers face to face! However, we understand your time is valuable, so we offer electronic options, as well as two office locations in order to accommodate <em>your<\/em> schedule. We have expanded our service team, as well, and look forward to helping you protect what is valuable to you!<\/p>\n<p>OUR SERVICE TEAM:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-206\" src=\"https:\/\/www.insuringky.com\/blog\/wp-content\/uploads\/2018\/06\/f-Copy-300x223.jpg\" alt=\"Fisherville, KY Insurance\" width=\"163\" height=\"121\" srcset=\"https:\/\/www.insuringky.com\/blog\/wp-content\/uploads\/2018\/06\/f-Copy-300x223.jpg 300w, https:\/\/www.insuringky.com\/blog\/wp-content\/uploads\/2018\/06\/f-Copy.jpg 309w\" sizes=\"auto, (max-width: 163px) 100vw, 163px\" \/>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-205\" src=\"https:\/\/www.insuringky.com\/blog\/wp-content\/uploads\/2018\/06\/l-Copy-300x223.jpg\" alt=\"Insurance Lawrenceburg, KY TruePoint Insurance\" width=\"160\" height=\"119\" srcset=\"https:\/\/www.insuringky.com\/blog\/wp-content\/uploads\/2018\/06\/l-Copy-300x223.jpg 300w, https:\/\/www.insuringky.com\/blog\/wp-content\/uploads\/2018\/06\/l-Copy.jpg 309w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/p>\n<p>6287 Taylorsville Rd.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a01085 Eagle Lake Drive<\/p>\n<p>Fisherville, KY\u00a0 40023\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Lawrenceburg, KY\u00a0 40342<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-207\" src=\"https:\/\/www.insuringky.com\/blog\/wp-content\/uploads\/2018\/06\/jm-f.jpg\" alt=\"CSR TruePoint Insurance, Fisherville\" width=\"184\" height=\"194\" \/>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0 PHONE: (502)410-5089\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-203\" src=\"https:\/\/www.insuringky.com\/blog\/wp-content\/uploads\/2018\/06\/jc-Copy-225x300.jpg\" alt=\"Insurance Lawrenceburg KY, Home Auto Business\" width=\"144\" height=\"192\" srcset=\"https:\/\/www.insuringky.com\/blog\/wp-content\/uploads\/2018\/06\/jc-Copy-225x300.jpg 225w, https:\/\/www.insuringky.com\/blog\/wp-content\/uploads\/2018\/06\/jc-Copy.jpg 240w\" sizes=\"auto, (max-width: 144px) 100vw, 144px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Jordan Milburn, ext. 105\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Jessica Coleman, ext. 120<\/p>\n<p>Licensed Service Specialist\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Director of Client Services<\/p>\n<p>CLIENT LIAISON\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 ACCOUNT EXECUTIVE<\/p>\n<p><a href=\"mailto:jordan.milburn@truepointgroup.com\">jordan.milburn@truepointgroup.com<\/a>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<a href=\"mailto:jessica.coleman@truepointgroup.com\">jessica.coleman@truepointgroup.com<\/a><\/p>\n<p>Jordan will likely be your first point of contact when you call. She is a licensed P&amp;C Agent, and her primary responsibility is to ensure your satisfaction. From providing proof of insurance, taking payments, and processing policy changes to quoting\/issuing new policies, she can often handle your requests quickly and efficiently (or direct you to the most effective resource available).<\/p>\n<p>Jessica will be in the Lawrenceburg office from 8:30-4:30, M-F. She will coordinate with Jordan to ensure our agency is meeting the needs of our clients. As the Director of Client Services, she will be happy to review your policy at each renewal, and make sure you are receiving all of the discounts and coverage options available to you. You can call or email her to schedule your personal policy review. Also, if things change in your life (and they usually do), don\u2019t forget to call and tell us! We want to keep you covered correctly! And if the worst should happen, and you need to file a claim, Jessica will gladly help you through the filing process for the quickest resolution possible.<\/p>\n<p>They are both committed to giving you<em> amazing<\/em> service, and looking forward to working with you.<\/p>\n<p>Please let us know if you have any questions about your new policy, or if you would like for us to quote another type of insurance for you. <strong>We appreciate your business!<\/strong><\/p>\n<p>Sincerely,<\/p>\n<p>&nbsp;<\/p>\n<p>Brad and Kristen Smith<\/p>\n<p>P.S. If you are happy with your service, Like, Share, or Leave a Review!\u00a0 We\u2019d love to hear your thoughts!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>http:\/\/www.insuringky.com \u00a0Welcome to\u00a0 Thank you for choosing us for your insurance needs! It is our commitment to provide our clients with quality insurance products at a great price, and we are so pleased to have you as a new customer! As you may have already discovered, we offer real-time quotes on our website, payments over [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,19,3,1,13,142],"tags":[146,27,145,143,147,144],"class_list":["post-202","post","type-post","status-publish","format-standard","hentry","category-auto-insurance","category-business-insurance","category-home-insurance","category-insurance","category-personal-insurance","category-staff","tag-best-service-insurance","tag-insurance","tag-insurance-agency-service","tag-insurance-agent","tag-insurance-service-team","tag-top-insurance-service"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.insuringky.com\/blog\/wp-json\/wp\/v2\/posts\/202","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.insuringky.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.insuringky.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.insuringky.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.insuringky.com\/blog\/wp-json\/wp\/v2\/comments?post=202"}],"version-history":[{"count":1,"href":"https:\/\/www.insuringky.com\/blog\/wp-json\/wp\/v2\/posts\/202\/revisions"}],"predecessor-version":[{"id":208,"href":"https:\/\/www.insuringky.com\/blog\/wp-json\/wp\/v2\/posts\/202\/revisions\/208"}],"wp:attachment":[{"href":"https:\/\/www.insuringky.com\/blog\/wp-json\/wp\/v2\/media?parent=202"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.insuringky.com\/blog\/wp-json\/wp\/v2\/categories?post=202"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.insuringky.com\/blog\/wp-json\/wp\/v2\/tags?post=202"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}